# Support Center

Url: https://dealersip.com/KnowledgeBase/Home/Support-Center-50301/
Last updated: 2026-08-21
Section: Home > Support Center

The **Support Center** card sits in the right column of the Dealersip [Home](https://dealersip.com/KnowledgeBase/Home-49844/) page, below **Meet Bella!**. Use it whenever you hit a problem, need help, or want to request a new feature.

Click the **Support Center** button on the card and Dealersip opens its built-in support ticket page, where you raise the ticket. Nothing leaves Dealersip, there is no separate login, and no external portal is involved.

This is also where the **Automatic Search Engine Optimization** task in the [Onboarding](https://dealersip.com/KnowledgeBase/Onboarding-50299/) checklist sends you, because that feature has to be switched on for your dealership by the Dealersip team.

## Your account manager

Every dealership has an account manager: whoever handled your onboarding, or the dealer you bought your subscription from. Their number is on every email the software sends you, so you always have a way to reach a person as well as a way to raise a ticket.

## Premium Support

**Premium Support** is a paid addition to your subscription. It assigns your dealership a **dedicated account manager**.

Without Premium Support you still have an account manager and can still call them — but returning calls and getting issues fixed can take longer, because that account manager is not dedicated to your dealership.

To take out Premium Support, raise a support ticket, or call the sales team or your account manager.