Privacy Policy

This Privacy Policy explains how Dealersip.com and its owner, Oroo Information Technologies, collect, use, and protect your personal information when you use our website and services.

Who We Are

Dealersip is a software platform for auto dealerships, operated and owned by Oroo Information Technologies. This Privacy Policy applies to your use of Dealersip.com and all related Dealersip services.

Information We Collect

Personal Information

Personal information is data that can identify you as an individual, such as your name, email address, phone number, billing information, business details, or login credentials. We collect personal information when you:

  • Register for a Dealersip account or start a subscription.
  • Use our CRM, inventory, website, or marketing tools.
  • Contact our support team or fill out forms.
  • Connect Dealersip with third party platforms such as Facebook.

Non Personal Information

Non personal information is data that does not directly identify you. This may include:

  • Browser type and version.
  • Device type and operating system.
  • IP address and general location.
  • Usage data and analytics about how you use Dealersip.
  • Cookies and similar tracking technologies.

We collect non personal information automatically when you visit Dealersip.com or use our services.

How We Use Your Information

Use of Personal Information

We use your personal information to:

  • Provide, operate, and maintain Dealersip services that you request.
  • Create and manage your account and subscriptions.
  • Process payments and prevent fraud or unauthorized activity.
  • Respond to support requests and communicate with you about service related matters.
  • Improve our software, user experience, and customer support.
  • Send you newsletters, product updates, and marketing communications where permitted by law or with your consent.
  • Comply with legal obligations and enforce our agreements.

Use of Non Personal Information

We use non personal information to:

  • Monitor performance, stability, and usage patterns of Dealersip.
  • Improve features and plan capacity.
  • Enhance security and detect misuse or suspicious activity.
  • Support analytics and, where applicable, advertising or retargeting.

How We Share Your Information

We do not sell or trade your personal information. We may share it only in the ways described below:

  • Service providers: With trusted vendors and contractors who help us operate Dealersip, such as hosting providers, payment processors, or analytics tools. They are required to protect your information and use it only for our instructions.
  • Affiliates: With affiliates or subsidiaries of Oroo Information Technologies that support or extend our services.
  • Business partners: With partners who participate in co branded offerings, integrations, or promotions that you choose to use.
  • With your consent: When you explicitly authorize us to share data, for example by connecting to a third party platform.

We may also disclose personal information if required by law, court order, or legal process, or if we believe in good faith that such disclosure is necessary to:

  • Protect our rights, property, or safety or that of our users or the public.
  • Enforce our Terms of Service or other agreements.
  • Respond to claims or disputes.

We may share non personal, aggregated, or anonymized information with third parties for lawful purposes, such as analytics, research, or service improvements.

How We Protect Your Information

We use reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your Dealersip password and account details safe and for notifying us promptly at support at dealersip.com if you suspect any unauthorized access to your account.

Data Retention

We retain your personal information for as long as needed to provide Dealersip services, comply with legal obligations, resolve disputes, and enforce agreements. When your information is no longer required for these purposes, we will delete it or anonymize it in a secure manner.

Your Rights and Choices

You have several choices and rights regarding your personal information:

  • Access and update: You can access and update your account information by logging in to Dealersip or contacting us.
  • Correction and deletion: You may request correction or deletion of your personal information, subject to legal or contractual obligations.
  • Marketing preferences: You can opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us at support at dealersip.com.
  • Cookies: You can manage cookies through your browser settings or use tools we provide, such as a cookie banner, where available.
  • Data copy or transfer: You may request a copy of your personal information or ask us to transfer it to another provider where technically feasible.
  • Objection or restriction: You can object to certain types of processing or request that we restrict processing in specific situations, as allowed by law.

To exercise any of these rights, contact us at support at dealersip.com.

Children's Privacy

Dealersip.com is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected such information, we will delete it as soon as reasonably possible.

If you are a parent or guardian and believe that your child has provided personal information to us without your consent, please contact us at support at dealersip.com.

Facebook Data and Social Media Integrations

Dealersip offers integrations with Facebook and possibly other social media platforms to support features such as posting inventory, retrieving leads, and managing pages.

Information We May Collect Through Facebook

  • Public profile information such as your name, email address, and profile picture if you log in or connect through Facebook.
  • Page access tokens and user access tokens needed to publish posts, retrieve leads, or manage connected pages on your behalf.

How We Use Facebook Data

We use Facebook data only to:

  • Provide the specific Dealersip features you enable, such as page posting or lead sync.
  • Maintain and secure your connected integrations.

Data Deletion and Security

  • We will delete Facebook related data if you disconnect your Facebook account, delete your Dealersip account, or request deletion, except where retention is required by law.
  • We apply reasonable security measures to help protect tokens and data retrieved through Facebook integrations.

For questions related to Facebook or other social media integrations, contact us at support at dealersip.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will update the date on this page and may provide additional notice where required.

Your continued use of Dealersip.com after an update means that you accept the revised Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you can contact us:

  • Email: support at dealersip.com
  • Address: Oroo Information Technologies, #700, 6733 Mississauga Road, Mississauga, Ontario, L5N 6J5, Canada