Integrations

Sometimes Dealersip users face problems connecting to Facebook. This usually happens when the user deletes the connection from the Integrations page inside Dealersip, but the apCRM app remains in the Connected Apps section in Meta Business Suite. To resolve this issue, you need to manually remove apCRM from Meta Business Suite.

Steps to Remove apCRM from Meta Business Suit

1. Log in to your Facebook account and click on your profile icon in the top-right corner, marked as 1 in the image below. From the dropdown, select the business profile that you are using with apCRM of Dealersip. If you do not see the profile in the drop down then click on "See all Profiles", marked as 2 in the following image.
   
   If you chose "See all Profiles", then you will see list of all available profiles as shown below:.
   Choose the profile you are using with Dealersip-apCRM and continue with the next steps.
2. Once you are in the selected profile, in the left side menu, click See more to expand settings.
   
   This will expand settings and will show more settings. Click on Meta Business Suite to open the business settings.
   
3. In Meta Business Suite, go to the bottom left corner and click Settings.
   
4. In the settings panel, expand Integrations and then click on Connected Apps.
   
5. Locate apCRM in the list of connected apps, select it, and remove it.
   

We provide a dedicated WebHook to fetch leads from your IndiaMART account in real-time. To obtain your exclusive WebHook URL, follow the steps outlined in the IndiaMART Setup section. You can access IndiaMART setup page by visiting Marketing -> Integrations and clicking on the Connect button.

How Does It Work?

• Once the setup is complete, any lead received in IndiaMART is automatically added to the CRM.
• All users receive instant alerts within the portal and software notifications to ensure timely follow-ups.

Note: Currently, we do not support creating advertisements in your IndiaMART account. However, this feature will be available in the future once IndiaMART enables this functionality.

The IndiaMART Setup page generates an exclusive WebHook URL specifically for your account. This WebHook is used by IndiaMART to push leads into the CRM in real-time, ensuring seamless integration and immediate lead synchronization. To setup web hook, navigate to Integrations and then click on Connect button. This opens a side window. Click on IndiaMART icon to start setup.

When a lead is automatically added to the system, it must be assigned to a user to ensure timely follow-up. Use the Select User input to assign the lead to a specific user who will manage it efficiently, preventing it from being overlooked.

Note: While the lead is assigned to the selected user, a new lead alert will still be sent to all users in the system.

Once you click the Submit button after selecting a user, the system generates a unique Webhook URL for your account. Follow the steps below to configure automated lead integration in your IndiaMART account. Please note, this option is only available for paid IndiaMART users:

1. Log in to your IndiaMART account and navigate to the Lead Manager section.
2. In the Lead Manager, click or hover over Import/Export Leads and select Push API.
3. This will redirect you to the Push API Integration page. In this page:
   • Select Other from the Select Source dropdown list.
   • The Web Hook Listener window will appear.
4. Configure Web Hook Listener in the Web Hook Listener window:
   • In the first input box, enter the name of the software for your reference.
   • Paste the URL generated by the CRM integration into the Web Hook Listener URL input box.
5. Click on the Save Details button. IndiaMART will send an OTP to your registered mobile number to activate the API.
6. Verify and Test: After saving, the Webhook URL will appear on the main page. To test the API, click on the Test your Webhook Listener URL button.

How to Disconnect?: To disconnect from IndiaMART, click on Deactivate API button on the same page. This will halt pushing leads into the CRM.

Q1: How are IndiaMART leads received in the software?

When a lead is generated on IndiaMART, it is instantly pulled into the software through a webhook and assigned to the designated user set in your IndiaMART connection settings.

Q2: How can I change the user to whom IndiaMART leads are assigned?

1. Go to the Integrations module.
2. Click the gear icon on the IndiaMART connection card.
3. Select a new user from the dropdown and save your changes.

Q3: Where can I find the IndiaMART Webhook URL?

1. Click the gear icon on the IndiaMART card in the Integrations module.
2. The Webhook URL will be displayed at the top of the settings panel.
3. Use this URL to configure lead delivery in your IndiaMART account.

Important: Ensure you connect using the correct Google account that owns your Business Profile.

Steps to Connect

1. Go to Marketing → Integrations.
2. Click the + button to add a new integration.
3. In the side window, click on the Google Business Profile icon.
4. You will be redirected to Google — follow the login and authorization steps.
5. Once completed, you’ll be redirected back to the software, where the Business Profile Setup page will appear.
6. Select the correct Business Account and then choose your Business Location.

Troubleshooting

• If you do not see your business location listed, you may have connected the wrong Google account or your business is not yet listed on Google Maps.

Q1: I selected the wrong business location. How can I change it?

If you selected the wrong business account or location during setup, follow these steps:

1. Go to the Integrations module.
2. Click the gear icon on the Google Business Profile card.
3. This will open the Google Business Profile setup page.
4. Inputs on this page will be disabled to prevent accidental changes.
5. To reset the selected business account and location, click the Delete link located at the bottom-left of the setup card.

Q2: Will deleting the business account disconnect my Google connection?

No, deleting the business account and location will not disconnect your Google account. It only removes the selected business data from the system so you can choose again.

Q3: How do I re-select the correct business account or location?

1. After deletion, you will be redirected back to the main Integrations page.
2. Click the gear icon again on the Google Business Profile card.
3. The setup page will open with all inputs enabled.
4. You can now select the correct business account and location.
5. Since you’re already connected to Google, it will not prompt for reconnection.

Q4: How do I permanently disconnect or delete the Google Business account connection?

To permanently remove the Google Business Profile integration and clear the connection from the system, click the Delete icon on the Google Business Profile connection card in the Integrations module.