Admininstration

Setup includes various settings to customize this software. This has Admin-Only access. This means only admins can use Setup page. It cannot be controlled via Manage Users section. Setup page contains following tabs that are displayed on the header bar on the top:

1. Dealership Setup
2. System Settings
3. Print Settings

Dealership Setup section includes critical settings that change the behavior of this software. If any settings are changed then user must log out and log in again. When Setup link is clicked from sidebar, then this page opens  first. It can be used change dealership settings e.g. dealership name or time zone etc. If subscription includes multiple dealerships, then new dealership can also be created from this page. To reach dealership setup select Dealership Setup tab from header bar on the top in Setup page.

Registered Name is the public name of your dealership used for branding and marketing purposes. It represents your business identity across various platforms. Note that some advertising platforms, such as Google Ads, have restrictions on business name length, often limiting it to 25 characters. If your dealership name exceeds this limit, we recommend shortening it to comply with these guidelines and ensure consistent branding across all advertising channels.

The software operates strictly on UTC time. Choosing an incorrect time zone can lead to the system initiating automated tasks at inappropriate times, and wrong date and time stamps in reports. Therefore, it is crucial to select the correct time zone with precision. If you are uncertain about the correct time zone, please reach out to your account manager for guidance.

To create a new dealership, simply click the "Add New Dealership" link found at the bottom of the Dealership Setup page. Keep in mind that the number of dealerships you can create is limited to the quantity included in your subscription. If you wish to manage additional dealerships, please reach out to your account manager.

A customer can subscribe to multiple dealerships under the same account only if all the dealerships are within the same time zone. If a dealership is located in a different time zone, a separate Dealersip subscription is required.

System settings tab in Setup page contains settings that impact entire Dealersip software. These settings must be changed by responsible users only. To reach System Settings, expand Admin section in the side bar, then select Setup option. In Setup page, select "System Settings" tab from header bar on the top.

Print Settings tab in Setup page contains settings that affects printouts from Dealersip. These settings must be changed by responsible users only. To reach Print Settings, expand Admin section in the side bar, then select Setup option. In Setup page, select "Print Settings" tab from header bar on the top.

The QR Code Editor allows you to control which vehicle details are printed on the QR card before the QR code itself is shown. This feature is available to admin users only.

In the printed output, your business information such as business name, address, and logo is added automatically. You do not need to configure these items in the editor. The fields you select in the QR Code Editor are printed after the business information. Once those configured fields are printed, the QR code is displayed below them.

To open the QR Code Editor, go to the left menu and click Setup. Then open Print Settings from the top menu and select QR Code Editor.

This screen allows you to design the field layout that will appear on the QR printout.

Each row in the editor represents one line of printed information. Every row contains label fields on the left side and matching data fields on the right side. The editor works in column pairs. A column pair means one label column and one value column placed together in the same row structure. The system requires at least one column pair at all times. You can configure up to two column pairs only. This means the editor supports a maximum of two side-by-side field groups in the layout.

To add a new row, click the Add Row button at the top of the screen. A new blank row will be added to the layout. You can then enter the label text on the left side and choose the corresponding vehicle field from the dropdown on the right side. Use additional rows when you want to print more vehicle details such as variant, model, fuel type, kilometers, year, or trim.

To delete a row, click the cross icon displayed at the end of that row. The selected row will be removed from the layout. At least one row is required. Because of this, the system does not allow deleting the last remaining row.

To add another column pair, click the Add Column Pair button. This adds one more pair of columns at the end of the layout so you can print more information side by side. Only two column pairs are allowed. If the second column pair already exists, the system will not add another one.

To remove the extra column pair, click the Remove Column Pair button. This button removes only the second column pair from the end of the layout. The first column pair always remains because at least one column pair is required. If the layout already has only one column pair, it cannot be removed.

In each row, the text box on the left is used for the label that will appear in print, such as Car, Variant, Model, or KM. The dropdown on the right is used to select which vehicle data should be printed for that label. For example, you may enter the label KM and select the field Kilometers. This gives you flexibility to choose simpler printed labels while still mapping them to the correct system field.

The preview area at the bottom of the screen gives you a visual idea of how the QR card layout will appear. The configured fields are shown first, and the QR code appears below them. This helps you understand the approximate structure before saving.

After making changes to the layout, click the Save button to store your configuration. Your updated layout will be used in future QR printouts.

Business logo, business name, and address are automatically included in the QR printout. These items are not configured from this editor.

The fields configured in the QR Code Editor are printed after the business information and before the QR code.

At least one row and one column pair must always remain in the layout.

The second column pair is optional, but if added, it can also be removed later using the Remove Column Pair button.

The Website Settings section contains important business information that your front-end website consumes for branding and other communication channels. Any changes on this page take immediate effect for new visitors. If the website has already been opened by a visitor, they will not see changes until they keep browsing the website. Current visitors on the website will see changes only if they leave the website and come back after an hour.

Your information in the Website Settings page is crucial, as the system utilizes it in various promotional activities, especially those linked to your website.

How Website Settings Are Used

Following are some examples:

• The QR Card feature prints this information on the generated QR codes.
• This information is used in advertisements, such as Google Ads and Google Business Profile.
• Since your website is structured as a vehicle listing portal, search engines recognize it accordingly.

Entering Information Correctly

It is essential to enter accurate information in the correct format, as specified in the documentation. The system relies on these details for proper functioning and visibility.

Helper Icons for Guidance

For each input field, a helper icon is available. Click on these icons to understand how to correctly enter the required details.

The ‘Domain Name’ is the key that links your website to our system. Your website is your digital storefront for displaying your online inventory.

How to Point Your Domain to Our Server

To hook your existing website with software you must point your domain to our server. If you do not have a domain yet, then contact your account manager for further support. If you are not familiar with technicalities, we would advise to contact your domain manager. Do following steps to point your domain to our server:

Add A Records for Your Domain

1. Contact your domain manager or access your domain’s DNS settings.
2. Add an A Record pointing to our server’s IP address 15.235.60.67 for:
   • Root Domain (example.com): Set the Host field to @ or leave it blank.
   • www version (www.example.com): Set the Host field to www. If your website is on a sub domain then set the Host field to www.subdomain
3. Ensure both records point to the IP address 15.235.60.67.
4. Make sure that there are exactly two A records only. Domain setup cannot succeed if there are more than two A records.
5. Make sure that there is no AAAA record for the domain. 

Domain propagation may take up to 48 hours depending upon your domain provider and the country. 

Update domain in Website Settings

1. Open Website Settings from side bar under Admin section.
2. Enter domain in the Domain Name input box.
3. Fill in all other fields and click on Save.

As soon as it is saved, system will verify domain setup. If it does not find setup then it will show "Setup Now" button. Click on Setup Now. The system will do the rest.

Full Propagation Before SSL Installation

Before installing SSL system will verify both root domain and with www subdomain e.g. www.example.com and example.com. SSL setup will not be initiated until both versions propagate to our server. If system displays propation error then please wait for 24 hours at least. Setup will auto start again as soon as you open the Website Settings page.

Disconnecting Your Domain

Once your domain is connected to the system, it cannot be disconnected automatically. If you wish to disconnect your website, please contact your account manager for assistance. Note: Disconnecting your domain may take up to 24 hours to complete.

The information entered in the Business Name field is used in promotional activities, such as QR card printing and advertisements.

The Business Country must be entered as a valid full country name, such as India or Canada. Search engines like Google and Bing uses this name in search results.

This section allows you to configure AI. Here you can configure how AI generates website content, or replies to Google reviews etc.

This option is used to turn the Bella AI Chat Agent on or off. When enabled, Bella will actively monitor visitor behavior, engage users, and assist in converting them into leads. When disabled, the AI chat functionality will not be available on your website.

The Agent Name is the identity shown to visitors during greetings and conversations. Choosing the right name is important because it creates a sense of familiarity and comfort. A well-chosen name can make visitors feel they are interacting with someone who understands their region and language. For more information refer to this link.

The Nudge Text is a proactive message shown by Bella AI when it detects that a visitor has a higher buying intent. This message does not appear to every visitor. It is only triggered when the system determines that the user is actively exploring vehicles and may be interested in making a purchase. For more information refer to this link.