Dealersip Knowledge Base

Version 1.0.9458.15218  |  Last updated: 2025-11-21

CRM

The Customer Relationship Management (CRM) system is specifically customized for auto dealerships. It helps manage activities throughout the entire sales process, starting from generating a lead to finalizing the sale.

Understanding Leads and Contacts

A common question among users is the difference between a lead and a contact. The following sections provide detailed definitions of both terms.