Lead Form
The Public Facing Website displays a lead form on vehicle detail page. When a visitor fills out this form, a new lead is automatically created in the CRM, and all relevant users are notified via email and in-software notifications. This lead form captures essential details like the visitor’s name, phone number, and message, and also stores the browser identification. This allows the system to recognize returning users, so they don’t need to re-enter their information when visiting the site again.
If a returning user visits the vehicle details page, the lead form is replaced with a “Request a Call Back” button. With just a single click, the lead is submitted again, simplifying the process for users who have previously filled out the form. This feature makes it easy for repeat visitors to express interest in any vehicle, without having to re-enter their contact information each time.