Dealersip Knowledge Base

Version 1.0.9639.31674  |  Last updated: 2025-11-21

Connecting to Business Profile

Important: Ensure you connect using the correct Google account that owns your Business Profile.

Steps to Connect

  1. Go to Marketing → Integrations.
  2. Click the + button to add a new integration.
  3. In the side window, click on the Google Business Profile icon.
  4. You will be redirected to Google — follow the login and authorization steps.
  5. Once completed, you’ll be redirected back to the software, where the Business Profile Setup page will appear.
  6. Select the correct Business Account and then choose your Business Location.

Troubleshooting

  • If you do not see your business location listed, you may have connected the wrong Google account or your business is not yet listed on Google Maps.

Google Business Profile FAQ

Q1: I selected the wrong business location. How can I change it?

If you selected the wrong business account or location during setup, follow these steps:

  1. Go to the Integrations module.
  2. Click the gear icon on the Google Business Profile card.
  3. This will open the Google Business Profile setup page.
  4. Inputs on this page will be disabled to prevent accidental changes.
  5. To reset the selected business account and location, click the Delete link located at the bottom-left of the setup card.

Q2: Will deleting the business account disconnect my Google connection?

No, deleting the business account and location will not disconnect your Google account. It only removes the selected business data from the system so you can choose again.

Q3: How do I re-select the correct business account or location?

  1. After deletion, you will be redirected back to the main Integrations page.
  2. Click the gear icon again on the Google Business Profile card.
  3. The setup page will open with all inputs enabled.
  4. You can now select the correct business account and location.
  5. Since you’re already connected to Google, it will not prompt for reconnection.

Q4: How do I permanently disconnect or delete the Google Business account connection?

To permanently remove the Google Business Profile integration and clear the connection from the system, click the Delete icon on the Google Business Profile connection card in the Integrations module.